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Acacia satlink is the official authorized thuraya partner in Kenya. We do Supply Satsleeve+, plus Simcard and Airtime. Also we offer Repairs and Servicing of Satellite phones.

If you’ve forgotten the Wi-Fi password of your SatSleeve+ or Hotspot, follow these steps to reset the password back to 12345678: Make sure your SatSleeve+ or Hotspot is turned on Open the battery cover of the SatSleeve+ or...

There are a number of accessories which complement the SatSleeve+ and Hotspot, such as car chargers, travel chargers, USB data cables, solar chargers, spare batteries, indoor repeaters, Universal adaptor and Hotspot stand.

It takes approximately 2 hours and 30 minutes to charge an empty SatSleeve+ or Hotspot.

The Wi-Fi range is up to 30 metres.

No, only a voice call or a data session at a time can be established.

No, only one unit can be connected at a time.

When this happens, your satellite call will be disconnected.

The main unit of the SatSleeve will give a vibration alert to indicate incoming calls. All you have to do is open the Hotspot App and then accept the call.